TERMS & CONDITIONS
Terms & Conditions of The Wedding Emporium
1. These Terms and Conditions shall apply to Wedding Fayres and Events as organised by The Wedding Emporium, known
as TWE (“Supplier”) to you (“Client”). No other terms and conditions shall apply to the provision of Services unless agreed
upon in writing between the Supplier and the Client. By Submitting a complete booking form in our online format, you are
agreeing to be bound by The Wedding Emporiums terms and Conditions in full. It is the clients’ responsibility to obtain their
own Event Cancellation Insurance and such Insurance is advisable.
2. The Supplier shall use its best and reasonable endeavours to complete its performance in the advertisements and
marketing of The Wedding Fayre so as to ensure a reasonable footfall.
3. The Supplier shall use reasonable care and skill in its performance of the Services.
4. The Supplier will use all reasonable endeavours to limit the number of exhibitors in each category so as to enable as much
individual exposure for Clients to prospective customers.
5. The Client will only exhibit those items in the category for which they have booked and will remove any items from display
if the Supplier feels this is in conflict with other Clients or events.
6. The Client agrees to set up their Exhibit within the time lines stated by the Supplier and to be “set-up” at least ten minutes
before the event opens.
7. The Supplier shall not be liable for any delay or failure to provide the Services where such delay or failure is due to the
Client’s failure to comply with the Clause 5 and/or 6 above.
8. The fees (“Fees”) for the Services are as per the online booking form, which will be subject to change from time to time.
9. The Client shall be required to pay a deposit (“Deposit”) as detailed in these Terms & Conditions which is equal to £50 per
Fayre booking within 24 hours of receipt of invoice.
10. If the Client does not pay the Deposit to the Supplier in accordance with Clause 9 the Supplier will not reserve a space at
The Wedding Fayre.
11. The Deposit shall be non-refundable unless the Supplier fails to provide the Services and is at fault for such failure. Where
the failure is not the fault of the Supplier, no refund shall be made.
12. Fees can be paid by Bank Transfer and will only be accepted in UK Pounds.
13. Bookings must be made by completing the online booking form (found on The Wedding Emporium Website) and paying
the required deposit(s). The Supplier is not obliged to accept an order for Services from the Client unless the Client has
returned the completed booking form and Deposit.
14. Bookings are on a ‘first come, first served’ basis. The Supplier cannot accept liability for a late return of the Booking Form
15. The Supplier will not accept bookings made by any other method than the online booking form.
16. If an Event becomes fully booked due to same day deposits and booking forms being received, The Supplier reserves the
right to cancel bookings from clients based on those received last.
17. TWE provide lunches for up to two persons at each event, which are either catered by the hosting venue or provided premade
from the super-market. TWE will endeavour to cater for dietary requirements should these be notified at the time of
booking. Due to the nature of the events it is not possible for the supplier to protect from cross contamination. Therefore,
the supplier urges the client to take responsibility for their own food.
17. The Deposit is Non-Refundable.
18. Should the Client cancel the booking the following Cancellation Fees shall apply: –
18.1 8 Weeks prior to the event date – Full Refund (less Deposit)
18.2 6 Weeks prior to the event date – 50% Refund (less Deposit)
18.3 4 Weeks prior to the event date – 25% Refund (less Deposit)
18.4 3 Weeks prior to the event date – no Refund
19. The Supplier reserves the right to cancel any booking made with the Client and will return any monies paid should they
wish to cancel the booking.
20. Stand spaces will be allocated by the supplier. Whilst every effort will be made to accommodate individual requests, this
cannot be guaranteed, and the supplier reserves the right to assign space as will be most beneficial for the event, taking
into consideration ALL other exhibitors.
21. If the client is not present at the event within 30 minutes of the event opening time, the supplier reserves the right to allocate
the space to a neighbouring exhibitor(s) or by an exhibitor which the supplier chooses to move, for the benefit of the event.
22. Should the client arrive after the event opening time, they are no longer entitled to this space. An alternative space will be
offered, at the discretion of the supplier, should a space be available. It should be noted the size of the space may differ
from that booked
23. Clients are not permitted to dismantle their display before the advertised closing time of the event, either in part or in full.
24. Clients that choose to disregard clause 23, except in the situation of an emergency, may be refused future event bookings.
Wedding Transport, Catering Vehicles, Mobile Bars
25 Clients exhibiting wedding vehicles or other transportation must ensure that they are clean and well presented. Vehicles
should use drip trays to catch any stray leaks. Any damage or spillage of oil, grease or fuel will be the responsibility of the
client and must be cleaned to a standard that meets with the venues approval.
26. Any resulting costs from such spillage will be the responsibility of the client.
27. Clients using Horse-drawn vehicles must ensure that any animal faeces are immediately collected and not disposed of in
any public area or refuse bin. It is the clients’ responsibility to ensure the area remains clean for the public to visit.
33. Access to an electrical point must be requested by the client at the time of booking
34. All clients must provide their own electrical extension cables which MUST display an in-date PAT certification label.
35. All electrical equipment in use must have the appropriate in date PAT certification label.
36. Failure to comply with clause 34 and 35 may mean the client is unable to use certain equipment on their display.
37. No refunds will be given for suppliers failing to comply with clause 34 and 35.
38. No table linen will be provided by the client.
Licenses & Certification
38. Clients should ensure they have the appropriate PPL (Phonographic Performance Limited) and PRS (Performing Rights
Society) licenses should they wish to use recorded material at the event.
27. The supplier will communicate details of the fayre including arrival times and unloading/loading procedures via email prior
to the event. This information supersedes any previous information provided and is the responsibility of the client to ensure
that this information is passed on to any other agent or representative of the clients’ business.
Health and Safety
28. Clients must adhere to all fire, health and safety laws and regulations. Aisles and fire exits must not be blocked or partially
blocked at any time.
29. Clients must comply with the rules and regulations of the venue.
30. No children under 12 will be permitted to be in attendance at client stands during the opening time of the fayre.
31. Clients offering products/services within the food industry must ensure they are registered with environmental health and
be able to supply relevant certificates and consents upon demand.
32. Helium gas cylinders must be removed from the venue premises immediately after any construction of a balloon display
and remain in the clients’ storage facility under their correct storage/transportation license.
33. It is the responsibility of the client to ensure they have appropriate insurance provision (including but by no means limited
to public liability Insurance) for any claims by any persons visiting or partaking in the event.
34. The client shall indemnify the supplier against any claim or action for any injury or death being caused to any persons
whosoever by any negligence on the part of the client or for any damage to any property by the client.
35. Clients accept liability for all acts or omissions by themselves and/or their agents/representatives.
36. The supplier will in no way be responsible for the safety of any property owned or brought to the event by a client or any
other person on the clients’ behalf or for any loss or damage that may occur to such property, unless cause by the
negligence of the supplier.
23. The supplier reserves the right to stop any activity on the part of the client that may cause disruption to other exhibitors or
24. The client should only conduct business from their own stand and under no circumstances may this be carried out
anywhere else within the venue.
25. The supplier will not tolerate any conduct or behaviour that appears or is perceived to be inappropriate, discriminatory, or
offensive to other clients, the venue or event visitors.
26. The client must ensure that their stand only fills the space booked and must not encroach upon exits, corridors, walkways
or neighbouring stands. Articles may be removed by the supplier, with no responsibility on its part for any loss or damage
by such removal. The supplier reserves the right to eject any client who fails to comply with these Terms and Conditions.
There shall be no refund of payment should such action be deemed necessary by the supplier.
27 Should a visitor make a complaint directly to the supplier regarding a specific exhibitor on more than three occasions in
direct relation to service, trades description, behaviour (oral or written), the supplier reserves the right to terminate any or
all future bookings and will refund monies at their discretion. The supplier will not be associated with any such business
that may have a detrimental effect on the event or the suppliers’ business.
28 Clients who have a complaint on the day of an event, relating directly to the event or affecting their ability to exhibit at the
event must address their complaint to the supplier ONLY. The client must state in a courteous manner, in private, away
from other exhibitors the nature of the complaint and a proposed solution. The supplier will aim to resolve the complaint,
to the best of their ability given the time, situation and feasibility of such a complaint to the satisfaction of all parties.
25 The supplier reserves the right to amend or add to these terms and conditions and no waiver of these terms and conditions
shall release any exhibitor from the contract. No amendment of these terms and conditions proposed by the client shall
be of any effect unless agreed in writing by a director of TWE.
26 Submission of the online booking form and these terms and conditions constitute the entire agreement between Supplier
and Client. No statement, promise or representation made by or on behalf of the supplier (whether made orally or on the
suppliers’ website) shall be binding on the supplier unless agreed to in writing by the directors of TWE.
Liability and Indemnity
20. The Supplier will not due to any representation, implied warranty, condition or other term, or any duty at common law or
under these Terms and Conditions, be liable for any loss of profit or any indirect, special or consequential loss, damage,
costs, expenses or other claims (whether caused by the Supplier’s employees, agents or otherwise) in connection with its
provision of the Services or the performance of any of its other obligations under these Terms and Conditions
21. The Client shall indemnify the Supplier against all damages, costs, claims and expenses suffered by the Supplier arising
from any loss or damage to any equipment (including that belonging to third parties) caused by the Client
22. It is the Clients responsibility to ensure they have adequate Indemnity Insurance for the Wedding Fayre
23. The Supplier shall not be liable for any failure or delay in performing their obligations where such failure or delay results
from any cause that is beyond their reasonable control. Such causes include, but are not limited to: power failure, Internet
Service Provider failure, industrial action, civil unrest, fire, flood, storms, earthquakes, acts of terrorism, acts of war,
governmental action or any other event that is beyond the control of the party in question.
Law and Jurisdiction
24. These Terms and Conditions (including any non-contractual matters and obligations arising therefrom or associated
therewith) shall be governed by, and construed in accordance with, the laws of England and Wales.